Lemon
Legacy Member
Iemand nog leuke support mails gedaan naar pokerstars?
Meestal sturen ze funny reply's
Hier is eentje die ik vandaag had gestuurd:
Meestal sturen ze funny reply's

Hier is eentje die ik vandaag had gestuurd:
Hello,
Thank you for your email to PokerStars.
I wish you an early happy birthday.
Contrary to popular belief and rumors amongst what some poker players think,
there is no "luckbox". Some players feel better that they can
metaphorically describe the negative and positive variance and swings
experienced through playing so many hands by calling it a luckbox, but it
really does not exist.
I can assure you that our shuffle is completely random, favoring or
disfavoring no player over any other. The computerized methods we use to
shuffle the deck are more than sufficient to ensure complete randomization
of the cards, and complete unpredictability of the cards to come. You can
see the description of these methods at:
http://www.pokerstars.com/security.html
In addition, we track all hands dealt daily to see if there is any
statistically significant variance.
In fact, we gave the source code to two independent auditors who
reviewed our shuffle algorithm and found it sound and random. You may
read the analyses of these auditors at:
http://www.pokerstars.com/rng_audit.html
We have dealt over 17,000,000,000 hands, and have freely given out
real money hand histories any time somebody has requested them. Not
once has anybody found any indication that our shuffle is not 100%
random, and many who have undertaken such studies have posted their
findings to the Internet. You may find just two of them here:
http://tinyurl.com/32ajma
http://tinyurl.com/2wu99w
If there is anything else we can do for you, please let us know and we will
be glad to help you. Best of luck to you in our games!
Regards,
Lawrence
PokerStars Support Team
----- Original Message -----
From: ******
Sent: 2008/05/04 20:17:12
To: [email protected]
Subject: Luckbox
>Dear Pokerstars,
>
>Its my birthday the 24th may.
>
>Can you please refill my luckbox?
>
>Greetings,
>Jelle
>
>





