Rockstar Games
Last updated 2 minutes ago
Question: I'm having problems getting into GTA Online! Is there a list of issues Rockstar is looking into, so I can stay informed about the status of fixes for known launch issues?
Answer: We will be updating this page as often as possible with the status of issues we are aware of and looking into.
General network/cloud server issues
"Rockstar Cloud Servers Unavailable" error message
"Failed to Host a GTA Online Session" error messages
Race Corona (start area, marker) not showing up for first race
Errors saying "Timed out when matchmaking for a compatible GTA Online Session to join"
Errors about jobs failing to start or load
Misc. network and server-related error messages, disconnections, or cloud server errors
Errors saying "Mission Failed" as soon as the mission begins during a session
Long matchmaking load screens, eventually timing out after 10-15 minutes
Offline (disc-based) and online content mixing on the Jobs list
Issues getting past the first Tutorial Race
Freezing while loading into first race in GTAO with "waiting for other players" on the screen
Seeing the same cut-scene twice in a row and then getting stuck on a load screen
Getting stuck transitioning into the lobby or race while other players are joining/leaving
Social Club Issues
General issues with the Social Club site and Social Club features (slow loading, failed logins, emails not arriving, etc). For more information on Social Club status, please see:
[Updated September 29th, 2013] General Issues with Social Club and companion iFruit App ? Rockstar Support
We apologize for any inconvenience and thank you for your patience while we work to resolve this. If you would like to receive an automatic email notification whenever major updates are posted, please log into the Support Site and click Subscribe at the top of this page.
Last Updated 4:30 PM ET 10/2/13:
Here are the latest updates as of this afternoon.
For PlayStation 3 users, a PlayStation Network server issue was detected that was limiting the amount of possible concurrent users. This was preventing most players from accessing GTA Online altogether and as of this morning, that problem was resolved.
There is an issue that is preventing some players from getting through the first tutorial mission across both platforms. Many players have been able to get through this with repeated retries, and we are working on unblocking this for everyone as soon as possible.
This morning, we experienced some instability across the GTA Online services which is affecting even people who have progressed beyond the tutorial mission. We are identifying these issues now and are working to restore stability for users as soon as possible.
For the time being and until we have been able to get everybody access to GTA Online and things are running smoothly, we have disabled the option of purchasable GTA$ cash packs. Players can however keep on earning GTA$ by pulling off Jobs and other profitable gameplay activities rather than purchasing cash packs.
Please note that we are also looking into broader network stability issues and will provide an update when this is resolved.
source:
[Updated 4:30 PM ET 10/2/13] GTA Online Launch Status -- Latest Updates ? Rockstar Support