Utred zei:
Bij mij was plots al mijn gold weg. Support ticket gestuurd maar dat mens zei dat er niemand van buitenaf op mijn account was geweest. Het was maar 80k ofzo dus ik trek er mij niet veel van aan, maar het is toch vreemd.
awel, bij mij juist hetzelfde + die quiver maar dat kan ook men eigen dommigheid zijn geweest
der hebben er precies wel veel last van:
http://us.battle.net/d3/en/forum/topic/5149619846?page=81
edit: antwoord van de support: Hello
I am very sorry to hear about what happened to your account. We can roll back your account to what it used to be prior to this incident but we require your approval to proceed with the restoration, as each Diablo III license is eligible for two compromise restorations only.
Please let us know if you want to use up one of your restorations now and if you do, we will gladly perform the rollback for you.
However, keep in mind that you would lose any progress on all of your Diablo III characters that you gained after your account was hacked.
Another thing to consider is whether you want to use up one out of two of your limited restorations now, or keep it for later, when your gear is much harder to get back.
Your account has been compromised using a key logger or trojan virus, or through an e-mail or website phishing scam. The first thing you should do before logging in again, is follow the Security Checklist on our Account Security Site, which can be found at:
http://eu.battle.net/security/
For more information about this topic, you can visit our Blizzard Customer Support Videos:
http://www.youtube.com/blizzardtutorial
and choose the video:
“WoW - What to do after being hacked
Please note that interactive guides are available in English but subtitles for other languages can be activated by clicking on the CC button below the video.
Your password has been reset and you will receive further details in a separate e-mail. This mail will be sent from
[email protected]. If you can't locate your password, please make sure to add
[email protected] to your contact list (and check your junk/spam folder). This can most easily be achieved by sending a blank mail to that address, which automatically ensures future mails will be accepted and put in your inbox.
Please make sure you have performed a virus scan before using this password. You will be able to change this password at your leisure, after logging in to your Battle.net Account Management page at:
https://eu.battle.net/login/
If you need more information on how to change your Battle.net password, please check the following Blizzard Support article:
http://eu.blizzard.com/support/article/35411
Kind regards,
Game Master Ungorrana